Frequently asked questions
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What is Adventurers Studio?
Adventurers Studio is an online Family Concept store that offers a carefully curated selection of products for adventurers, explorers, parents and curious minds.
Does Adventurers Studio ship internationally?
Currently Adventurers Studio ships only within Europe.
Where is Adventurers Studio based?
Adventurers Studio warehouse is based in Estonia.
What is Adventurers Studio's return policy?
Adventurers Studio accepts returns within 14 days of the delivery date for products that are in new and unused condition. Customers are responsible for the cost of return shipping.
How can I contact Adventurers Studio?
You can contact Adventurers Studio through their website's contact form, via Instagram page or by emailing them at hello@adventurersstudio.com.
Does Adventurers Studio have a physical store?
Not yet, Adventurers Studio is an online concept store and does not have a physical storefront.
How does Adventurers Studio select the brands it carries?
Adventurers Studio selects brands based on their commitment to quality, sustainability, and ethical production practices. The store looks for brands that share its values and offer unique products that fit with the Adventurers Studio aesthetic.
What payment methods does Adventurers Studio accept?
Adventurers Studio accepts payment via credit card (Visa, Mastercard), Apple Pay and PayPal.
How long does it take to receive an order from Adventurers Studio?
The shipping time for Adventurers Studio orders varies depending on the destination. Orders within Europe typically take 1-7 business days to arrive.
Does Adventurers Studio offer any discounts or promotions?
Adventurers Studio occasionally offers discounts and promotions to its customers. You can sign up for the store's email newsletter to be notified of any upcoming sales or promotions.
Can I track my Adventurers Studio order?
Yes, Adventurers Studio provides tracking information for all orders. Customers will receive an email with tracking information once their order has shipped.